AFB1000 FAQs
Below you will find all of our FAQs for the AFB1000 by Brinno.
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I manage to delete/download the time-lapse files via the Brinno Command Center. However, I don't see the "download" and "delete" icons appearing.
Please entirely close the Brinno Command Center software. Then, try to connect your PC to wifi or a mobile phone hotspot. After that, reopen the software and access it, you will see the ‘download’ and ‘delete’ icons.
What comes with the Camera Extender Kit (AFB1000)?
In the Camera Extender Kit you will get access to the Command Center platform, a 32ft (10m) ruggedized USB-C cable, a multi-task dongle (ACB1000), a mounting adapter for your power housing (ATH2000), a cable clip, and ten cable ties.
Can I use the AFB1000 on every Brinno camera?
No, the AFB1000 is specially designed for the BCC2000.
Other EMPOWER series cameras (TLC2020/BBT2000/BAC2000) can be used however you also need an ATH2000 power housing to install the AFB1000 securely.
Why do I need the AFB1000? Can I only use my BCC2000 to record my project?
There are four capture modes available: Time Lapse, Step Video, Stop Motion, and Still Photo.
With the AFB1000 you will have instant access to your camera on your laptop through the 32ft cable. Using an AFB1000, you can prevent needing to climb up a ladder to check your camera’s battery and SD card status, adjust settings, check the live view, and download files. It is totally ladderfree. Just plug the cable into your laptop to gain camera access.
How do I connect and use the AFB1000?
Please refer to our video tutorial here.
How do I control my camera using the AFB1000?
Connect your camera to a laptop (Windows 64-bit OS) via the AFB1000 and use the Brinno Command Center platform to access live view, check battery and SD card status, adjust settings, and download files.
How can I fill out the application for the Command Center?
Please apply here.
Can I plug the 32ft cable directly into the camera without using the multi-task dongle (ACB1000)?
No, make sure to always use the multi-task dongle otherwise you risk your camera malfunctioning.
I cannot use the Command Center on my laptop, what is wrong?
1. Check that your computer system is Windows 10 or 11 with a 64-bit Operating System to be compatible with the Command Center.
2.Make sure your multi-task dongle and cable are plugged in correctly.
3.Restart your PC and the Command Center.
4.If you are still running into issues contact customer service atcustomerservice@brinno.com
File downloading through the Command Center is taking a long time/keeps canceling, how do I download my files?
Only download one file at a time through the Command Center. Make sure you only download completed files, for example if you filming in Daily Mode only download files from the previous days.
If you are still running into issues try using your computer file explorer instead to access and download files.
Still running into issues? Contactcustomerservice@brinno.com
I was attempting to access the Brinno Command Center Live View to double-check the Field of View (FOV) of the Brinno camera. Unfortunately, the software begins loading the page but doesn't proceed further.
When the Live View on the Brinno Command Center is unstable, we suggest switching to your laptop's camera and then switching it back to the Brinno camera to access the Live View. Please stop the recording first on the Brinno Command Center before you check the live view via the laptop’s camera. When finished checking the live view, go back to the Brinno Command Center again and restart the recording.