BCC5000 FAQs
What is the difference between the TLC5000 and the BCC5000?
BCC5000 - A construction time-lapse camera bundle comes with a TLC5000 time-lapse camera, IPX65 waterproof housing ATH5000, and an industrial-grade aeronautical aluminum alloy camera clamp pro ACC5000.
TLC5000 - The 4K time lapse camera only.
What kind of battery can be applied to the battery slot?
You may not purchase any battery other than Brinno’s rechargeable battery. The only compatible battery model is the MRB1000 rechargeable battery.
How can I see the camera frame?
There are two ways:
1. BLE APP: Press the “Camera Settings”, and go to “Take a photo”. The camera will immediately capture the frame you are currently presenting.
2. Multi-Camera System platform: Check “Live View” to see a live view of the camera.
How do I connect the camera to Wifi routers?
Use the Bluetooth app to connect the camera to Wi-Fi routers.
Can I adjust the focus remotely?
No, the focus can only be adjusted manually.
If the phone or tablet does not meet the compatibility requirements, is it possible to use the BCC5000/TLC5000?
Yes, the camera itself has buttons that can still allow for photography.
What is the main purpose of the data port and power-in port?
Currently, we do not suggest connecting external devices to transfer files with this port. As for power-in ports, you may apply the ASP1000-P for charging the camera with sunlight or external power resources.
Do I need to install an App?
No. Both the Bluetooth app and Wi-Fi Multi-Camera system only requires a web browser on laptop/desktop to use.
Can I start recording without inserting a micro-SD card?
No. The Bluetooth app and Multi-Camera System platform will not allow recording if there is no micro SD card inside.
What is the difference between flashes on the camera button?
The front LED flashes when recording starts. While the recording continues, the LED flashes every few seconds, representing the on-going time lapse recording.
Why did "take a photo" fail?
Make sure to double-check if the micro SD card is inside the camera. Otherwise, we suggest you reboot the camera and connect to the Bluetooth app one more time.
Does my camera record sound?
No, none of our cameras are capable of recording sound.
After inserting the rechargeable battery at the back, do I need to press the button on the rechargeable battery?
No, you don’t. The LED flashes will tell you whether the inserted battery is discharging for the camera or simply awaiting to power the camera.
Can the TLC5000 be used to record in extremely cold or hot temperature environments?
The official operating temperature of our cameras is 32°F-131°F (0°C-55°C). However, many of our customers have had success filming long-term projects in locations such as Siberia and Dubai. If you are in an environment with extreme temperatures it might affect the battery life of your camera.
Make sure to put TLC5000 in ATH5000 to ensure maximum protection during outdoor time lapse photography. To avoid fogging, please use desiccant packs or anti-fog pads inside your waterproof housing and replace them every few weeks (or as needed).
How do I know if my camera is still recording?
The LED light of the start/stop button will blink to indicate that the camera is recording.
I will be filming in a very humid climate, how do I protect my camera and prevent my housing from fogging?
If you are filming outdoors or in an environment where there is a risk of your camera getting wet, you must use the IP65 waterproof housings ATH5000 along with the TLC5000 camera. While filming in high-humidity environments, you can use desiccant packs or anti-fog pads to absorb excess moisture from the inside of your waterproof housing. Swap old ones out every few weeks to maintain a low-humidity environment inside the housing.
How do I keep the same view angle every time I take down my camera to change the batteries and SD card?
The best thing about BCC5000 is you never have to physically remove the camera from the current position, everything can be done within the Brinno App. Even if you still wish to switch the micro SD card by yourself, you may keep the waterproof housing at the same spot without shifting any slice of the camera’s angle and capture.
Will the footage show a timestamp so I can know when the footage is being recorded?
Yes, you will see the timestamp at the bottom of the footage. We recommend the Brinno Video Player, in which you can play the time-lapse videos and check the days and times the footage is being filmed.
The Brinno Video Player can be downloaded from here.
My camera lens appears to be out of focus, how do I fix that?
The minimum focus distance is 40cm, so make sure your camera is at least 40 cm away from your filming target. If your camera is more than 40 cm away and your video is still out of focus, please contact sales@region4.com.au to request assistance.
How do I check the remaining battery life?
You may see the remaining battery percentage on the Bluetooth app front page, and also the Multi-Camera System platform.
If you are physically around the camera, you may check the battery from the bottom of the waterproof housing, with green flashes indicating battery capacity at least 15% and red flashes meaning battery capacity less than 15%.
What do the 4 lights on the back of the rechargeable battery represent?
One light stands for 25% of battery life, more light means more battery left. We SUGGEST users to switch the battery when 2 light flashes. This way, you can avoid any possible interruption while recording consciously.
Can I remotely access the camera?
Yes, as long as the camera is connected to the Wi-Fi routers you may access the camera remotely.
How many cameras can I register on my multi-camera system platform?
Unlimited. You may monitor every camera connected to the Wi-Fi routers as long as registered under your account.
How many accounts can register the camera simultaneously?
A camera can only register to one account at a time.
How far can I stay away from my camera when connecting?
Bluetooth operating the camera through bluetooth requires no more than 10 meters distance, while Wi-Fi signals usually have no range limit unless there is some physical interference.
Can I use the the BCC5000 in any jobsite without Wifi?
Yes, you can control the camera through a Bluetooth app, but remote access will not be applicable without Wifi access.
Can I use my camera as a webcam?
Yes, the camera can be used as a webcam.
Can I use my camera for livestream?
No. The camera can’t be used for live-streaming.
How can I update my camera firmware?
OTA (Over-the-air) applicable. Once the camera is connected to the Wi-Fi routers, you may update the firmware through the multi-camera system.
Is the TLC5000/BCC5000 camera waterproof?
No, the TLC5000 is not waterproof. You need to use ATH5000 IP65 waterproof to protect the camera.
Is the lens on the TLC5000 interchangeable?
No, the TLC5000 does not support interchangeable lenses.
Do you have any recommended SD card for the camera?
Yes, you may refer to the following link for the brands and types of SD cards that our team tested before, and they have been proven to be compatible with our camera.
https://www.brinno.com/memory-card.
How do I check my camera firmware? If my firmware is not up-to-date, how do I upgrade my camera firmware?
Go to Multi-Camera System and click “Settings & Info”, then select “About Camera”. Here you will see the firmware version.
To upgrade your camera firmware, make sure you use a Windows computer and follow the instructions found in our PDF guide.
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What is the resolution of the TLC5000?
The TLC5000 is 4K Ultra HD.
How can I watch my recorded time lapse videos?
Files can be downloaded by inserting your micro SD card into your computer or remotely downloaded from the Multi-Camera System.
How to view my video on laptop/desktop?
For Windows OS users, we recommend the Brinno Video Player. For Mac OS users, the MP4 video file is viewable.
My camera is creating multiple files. How do I combine them into one timelapse video?
You can use any free video editing software that comes on your computer. If you are using a Windows computer, the Video Editor app on your computer will work fine.
Adobe Premier Pro and other professional editing software can be used for more complicated editing.
Will the video footage be erased or damaged when the battery power is dead?
In rare cases, an issue might occur with the auto-save function. To avoid these types of issues, please make sure you always use fully-charged batteries. Even if you are using external power, please always use batteries as a backup.
Can I make it so that my camera saves JPGs instead of auto-combining them into MP4 files?
Our cameras have been designed to auto-combine photos into MP4 time-lapse videos. If you require individual JPGs, you can use the Brinno Video Player to convert your video files into JPGs.
Brinno Video Player can be downloaded here– For Windows computers ONLY. To save a single JPG go to File -> Save Current. If you would like to convert your entire video to JPGs go to File -> Export.